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Slow Performance with some Sheets and Reports
Incident Report for Smartsheet

On Sep 28, between 8:30 am and 10:45 am PT, some customers experienced performance issues while loading their sheets, reports, and dashboards. The team identified the issue and implemented a fix. The issue is now resolved, and we are taking steps to help ensure this doesn't occur in the future

Posted Oct 11, 2022 - 08:19 PDT

This incident has been resolved.
Posted Sep 28, 2022 - 12:23 PDT
Sheets and Report performance is back to normal. We are continuing to monitor to ensure continued stability.
Posted Sep 28, 2022 - 10:40 PDT
We are continuing to investigate this issue.
Posted Sep 28, 2022 - 09:51 PDT
We are currently investigating some customer reports of slow performance in sheets and reports. We will provide an update in 60 minutes.
Posted Sep 28, 2022 - 08:51 PDT
This incident affected: Core Application (Sheets, Reports).