This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
At 4:43 PM Smartsheet engineers made a change that resulted in the failure of outbound connections for the Smartsheet Connectors Platform. Our infrastructure team was notified and began to diagnose the issue, and at 5:54 the issue was mitigated and the functionality of the Smartsheet Connectors Platform was restored.
Posted Sep 12, 2017 - 18:41 PDT
Monitoring
We have fixed the recent issue with the Smartsheet Connectors Platform and are currently monitoring the Smartsheet application to make sure everything is operating normally.
Posted Sep 12, 2017 - 17:59 PDT
Identified
We've identified the cause of the recent issue with the Smartsheet Connectors Platform. We are continuing to work quickly to get you back to work, and appreciate your patience. We do not currently have an estimated time to completion, our next update will be at 6:00 PM PDT.
Posted Sep 12, 2017 - 17:46 PDT
Investigating
The Smartsheet Connectors Platform is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away.
Posted Sep 12, 2017 - 16:43 PDT
This incident affected: Connectors (Jira Connector).
