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Users unable to save sheets

Incident Report for Smartsheet

Postmortem

On June 26th, between 11:17 am and 12:09 pm some customers were unable to save. Our team was able to revert the configuration change that caused the issue to resolve the incident.

Posted Jul 05, 2023 - 06:30 PDT

Resolved

This incident has been resolved.
Posted Jun 26, 2023 - 14:20 PDT

Monitoring

Engineering has implemented a fix for this issue and we are monitoring the results.
Posted Jun 26, 2023 - 12:20 PDT

Investigating

We are investigating reports of some users being unable to save sheets. We will provide an update in 60 minutes.
Posted Jun 26, 2023 - 12:10 PDT
This incident affected: Core Application (Sheets).