Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Application & API
Incident
Report for Smartsheet
Resolved
On December 10, 2016 at 9:00 PM Pacific Standard Time (PST), customers using the Smartsheet application may have experienced errors when trying to load the Home tab, access Resource Management, or use Webhooks services.
At 9:11 PM PST our operations team deployed a fix for those users experiencing errors loading the Home tab, and continued work on the issue affecting the Resource Management and Webhooks services.
At 10:16 PM PST a solution for the Resource Management and Webhooks problem was implemented, and by 10:22 PM PST we determined system status had returned to normal. We have continued to monitor systems since this time and they have operated as expected.
At 9:11 PM PST our operations team deployed a fix for those users experiencing errors loading the Home tab, and continued work on the issue affecting the Resource Management and Webhooks services.
At 10:16 PM PST a solution for the Resource Management and Webhooks problem was implemented, and by 10:22 PM PST we determined system status had returned to normal. We have continued to monitor systems since this time and they have operated as expected.
Monitoring
We've fixed the recent technical issue and are currently monitoring the Smartsheet application to make sure everything is operating normally.
Update
We have fixed the performance issue for the Smartsheet Application. We are still currently investigating the technical issues with Resource Management and Webhooks.
Investigating
The Smartsheet Application is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away. Thanks for your patience
This incident affected: Resource Management (Smartsheet Resource Views), Developers and API (Webhooks), and Core Application (Sheets).