Smartsheet Logo

Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Dynamic View Date Issues

Incident Report for Smartsheet

Postmortem

On February 1, 2022 at 3:36 PM PST, a release was made to improve the performance of Dynamic Views that displayed dates based on the sheet data. On February 2, 2022 at 11:21 AM PST it was discovered that dates were being rendered one day in the past. This was a visual issue only; date display in the details panel was unaffected and there was no impact to dates saved to the sheet via row updates in Dynamic View. We completed a roll back of the release containing the date display bug at 11:42 AM PST.

We continue to prioritize investments to scale our networking, compute, security, and other infrastructure, as well as our technical management processes that enable us to consistently deliver great experiences for our customers. 

While we cannot promise a future free of any technical challenges, we promise that we will do whatever it takes to ensure that Smartsheet is a partner that can be counted on to deliver. We know that your success—and your continued trust in Smartsheet—depends on it.

Posted 3 years ago. Feb 25, 2022 - 08:53 PST

Resolved

This incident has been resolved.
Posted 3 years ago. Feb 02, 2022 - 13:49 PST

Monitoring

We've implemented a fix and dates in Dynamic View are now displaying as expected. We are monitoring to ensure continued stability of the service.
Posted 3 years ago. Feb 02, 2022 - 11:47 PST

Investigating

We're investigating customer reports of date values in Dynamic Views being displayed incorrectly. We will provide an update in the next 30 minutes.
Posted 3 years ago. Feb 02, 2022 - 11:37 PST
This incident affected: Advance Capabilities (Dynamic View).