Smartsheet Status
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Delays in Workflow Automation and Sheet Access
Incident
Report for Smartsheet
Postmortem
On Thursday, April 24th at 6:37 AM PDT, we began experiencing delays in workflow automations executing. This resulted in increased latency and errors when trying to load sheets. The team investigated and resolved the issues by 12 PM PDT.
Resolved
This incident has been resolved
Monitoring
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.
We are actively investigating and will provide an update as soon as more information becomes available.
This incident affected: Workflows (In App Workflows, Bridge by Smartsheet, Sharing) and Core Application (Sheets, Reports).