Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Reporting Delay
Incident
Report for Smartsheet
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Update
Report loads have improved and we are continuing to work on reducing delays.
Update
Our Engineering team is continuing to implement changes to improve reporting performance. We'll provide more information as it comes available.
Identified
Our monitoring indicates reporting is running about 30 minutes delayed. Our Engineering team has identified a mitigation plan and are actively working to implement this.
Investigating
Some customers have indicated experiencing issues with loading reports.
We are investigating and will provide an update within the next 30 minutes.
We are investigating and will provide an update within the next 30 minutes.
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Update
We are continuing to implement changes to improve the reporting services.
Identified
The cause of this issue has been identified and a fix is being implemented.
Update
We're continuing to investigate and will provide another update in 2 hours.
Update
We're continuing to investigate and will provide another update in 30 minutes.
Update
We're continuing to investigate and will provide another update in 30 minutes.
Update
We're continuing to investigate and will provide another update in 30 minutes.
Update
We're continuing to investigate and will provide another update in 30 minutes.
Investigating
Our monitoring systems have detected a slight delay in reporting. Some customers may notice latency on reports & reports dependent dashboard data updating.
We are investigating and will provide an update within the next 30 minutes.
We are investigating and will provide an update within the next 30 minutes.
This incident affected: Core Application (Reports).