Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Latency
Incident
Report for Smartsheet
Resolved
This incident has been resolved.
Update
A fix has been implemented and our services have recovered. We will continue to monitor.
Update
We are continuing to investigate customer reports of increased latency when accessing the Smartsheet application. We will provide additional updates as they become available.
Monitoring
We have seen reports of some customers experiencing increased latency when accessing the Smartsheet application. Engineering has taken steps to mitigate and we are recovering
This incident affected: Notifications (Email Notifications, In App Notifications, Conversations), Developers and API (REST API, Webhooks), Core Application (Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards), Documents (Attachments, Document Proofing), Workflows (In App Workflows, Sharing), Administration and Audit (Admin Center, Event Reporting API, User and Group Management, Payments & Licensing, Activity Log), Resource Management (Smartsheet Resource Views), Apps (Mobile App), Third Party Sign In (Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID), and Search.