This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
After over 48 hours of successful operations and monitoring, the issue is marked as resolved.
Posted May 08, 2015 - 16:33 PDT
Monitoring
We have completed the deployment of new reporting infrastructure and have transitioned all traffic to it. Reports are operating as expected. We are continuing to monitor it closely to ensure consistent performance.
Posted May 06, 2015 - 09:06 PDT
Update
We have identified the issue causing performance issues with reporting. To address the issue, starting on Wednesday May 6th we will begin deploying additional reporting infrastructure. Implementation of this infrastructure will continue over the next several days.
Posted May 05, 2015 - 20:52 PDT
Update
We've identified the main cause of recent technical issues with Reports.
Posted May 05, 2015 - 19:45 PDT
Identified
We're currently experiencing technical issues with Reports in Smartsheet. We are aware of the issue and are working to get it fixed.
Posted May 05, 2015 - 09:25 PDT
This incident affected: Core Application (Reports).
