Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Sheet Auto-Refresh

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Jul 10, 2019 - 08:45 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

Posted Jul 09, 2019 - 20:24 PDT

Identified

The cause of this issue has been identified and a fix is being implemented.

Posted Jul 09, 2019 - 08:03 PDT

Update

We are investigating an issue with Active Faces, Active Refresh, and refresh prompts not functioning as expected. We will provide an update in the next 60 minutes.

Posted Jul 09, 2019 - 07:42 PDT

Update

We are investigating an issue with sheet auto-refresh not functioning as expected. We will provide an update in the next 60 minutes.

Posted Jul 09, 2019 - 06:40 PDT

Update

We are investigating an issue with sheet auto-refresh not functioning as expected. We will provide an update in the next 60 minutes.

Posted Jul 09, 2019 - 05:26 PDT

Investigating

We are investigating an issue with active-refresh and refresh prompts not functioning as expected. We will provide an update in the next 30 minutes.

Posted Jul 09, 2019 - 04:53 PDT

This incident affected: Core Application (Sheets).