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Post Incident Summary: Beginning at approximately 12:52 PM PDT on October 9, 2025, some customers began experiencing issues uploading attachments through WorkApps. Our engineering team identified that a recent code change was the cause of the issue and deployed a fix. The fix was fully deployed and service was restored for all customers at approximately 10:00 PM PDT. We are reviewing our deployment processes to help prevent similar incidents in the future.
Posted Oct 10, 2025 - 01:35 PDT
Resolved
This incident has been resolved.
Posted Oct 10, 2025 - 00:31 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 22:36 PDT
Identified
We have identified the root cause of the issue affecting attachment uploads through WorkApps. Our Engineering team is actively working on deploying a fix to restore full functionality as soon as possible.
Posted Oct 09, 2025 - 20:49 PDT
Update
We are continuing to investigate this issue.
Posted Oct 09, 2025 - 19:36 PDT
Update
We are continuing to investigate this issue.
Posted Oct 09, 2025 - 18:37 PDT
Investigating
We are currently investigating reports of issues affecting attachment uploads through WorkApps. Our Engineering team is actively analyzing the cause of the problem and working on a fix to restore normal functionality.
Posted Oct 09, 2025 - 17:28 PDT
This incident affected: Advance Capabilities (WorkApps).
