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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

SSO

Incident Report for Smartsheet

Resolved

Earlier this afternoon at 12:45 Pacific Time, customers using SAML to log in received a failure page stating that an unexpected error had occurred during Single Sign-On. Operations was engaged at 1:10 and restored the SAML infrastructure by 1:26 Pacific Time. We have continued to monitor system health and are resolving the issue at this time.
Posted Jun 20, 2016 - 17:15 PDT

Monitoring

We've fixed the recent technical issue with Single Sign-on and are currently monitoring to make sure everything is functioning normally.
Posted Jun 20, 2016 - 13:28 PDT

Investigating

We're currently experiencing technical issues with Single Sign-on in Smartsheet. We're aware of the issue and are working to get it fixed right away. Thanks for your patience.
Posted Jun 20, 2016 - 13:15 PDT
This incident affected: Core Application (Single Sign On ( Company Credentials )).