Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Smartsheet Intermittent Connection Issues (resolved)

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Aug 18, 2020 - 15:16 PDT

Monitoring

The service has recovered. We are continuing to investigate this issue and are monitoring to ensure the continued stability of the Smartsheet service.

Posted Aug 18, 2020 - 13:13 PDT

Investigating

We are investigating intermittent connection issues in Smartsheet and will provide an update within the next 30 minutes.

Posted Aug 18, 2020 - 12:45 PDT

This incident affected: Core Application (Sheets, Sharing, Forms, Reports, Dashboards, Search, Mobile App, Conversations), Notifications (Email Notifications, In App Notifications, Messaging App Notifications), Developers and API (REST API, Webhooks, API Access Tokens), Premium Apps (Calendar, Control Center, Datamesh, Dynamic View, Pivot), Authentication and Sign In (Smartsheet Login, Single Sign On ( Company Credentials ), Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID), Documents (Attachments, Document Proofing), Workflows (In App Workflows), Administration and Audit (Admin Center, Event Reporting API, User and Group Management, Payments & Licensing, Activity Log), Connectors (Data Shuttle, Dynamics Connector, Jira Connector, Salesforce Connector, Tableau Connector, ServiceNow Connector), and Resource Management (Smartsheet Resource Views).