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Attaching emails from Outlook
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted Jul 23, 2020 - 11:15 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Posted Jul 21, 2020 - 19:50 PDT
Update
We're currently verifying the fix for this issue and expect it to be deployed within the next 7 days.
Posted Jul 14, 2020 - 12:17 PDT
Update
The cause of this issue has been identified; a fix is in development and expected to be deployed within the next 7 days.
Posted Jul 07, 2020 - 11:40 PDT
Identified
We are investigating an issue of being unable to drag & drop emails from Outlook into Smartsheet. If the file is saved locally on your computer (having first drag & dropped the email onto your desktop) it can then be uploaded into Smartsheet successfully. We will provide an update as new information becomes available.
Posted Jun 29, 2020 - 13:02 PDT