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A recent reporting service deployment was rolled back and the reporting service load slowly returned to normal. The incident appears to be a combination of expected reporting slowness during a deployment along with some additional high-load event with unfortunate timing that is still being investigated. The service is stable and back to normal operating levels as of 14:34 PST.
Posted Jan 13, 2023 - 10:06 PST
This incident has been resolved.
Posted Jan 12, 2023 - 16:24 PST
A fix has been implemented and we are monitoring the stability of the service.
Posted Jan 12, 2023 - 14:09 PST
We are currently investigating customer reports of some Reports unable to be loaded. This would also affect Dynamic Views and Dashboard widgets utilizing Reports as a source. We will provide an update within 60 minutes.
Posted Jan 12, 2023 - 13:42 PST
We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.
Posted Jan 12, 2023 - 12:56 PST
This incident affected: Core Application (Reports, Dashboards) and Premium Apps (Dynamic View).