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Investigating DataTable workflows failing
Incident Report for Smartsheet
Postmortem

Around 09:37 AM PST, our internal systems alerted us that DataTable connections were failing. Following further investigation, at 09:57 AM PST, the engineering team discovered a certificate issue and were able to reproduce it and resolved it. As of 1:49 PST, the issue has been resolved. No data has been lost during the incident and the sheets should be updated.

Posted Mar 08, 2024 - 09:56 PST

Resolved
This incident has been resolved.
Posted Mar 07, 2024 - 16:00 PST
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Mar 07, 2024 - 14:02 PST
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Mar 07, 2024 - 13:47 PST
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Mar 07, 2024 - 13:15 PST
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Mar 07, 2024 - 12:45 PST
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Mar 07, 2024 - 12:14 PST
Investigating
We are currently investigating some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Mar 07, 2024 - 11:53 PST
This incident affected: Advance Capabilities (DataTable).