Smartsheet Status
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Investigating DataTable workflows failing
Incident
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Postmortem
Around 09:37 AM PST, our internal systems alerted us that DataTable connections were failing. Following further investigation, at 09:57 AM PST, the engineering team discovered a certificate issue and were able to reproduce it and resolved it. As of 1:49 PST, the issue has been resolved. No data has been lost during the incident and the sheets should be updated.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Update
We are continuing to investigate some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Investigating
We are currently investigating some customer reports of DataTable workflows failing. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
This incident affected: Premium Apps (DataTable).