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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Reporting

Incident Report for Smartsheet

Resolved

On December 12, 2016 at 7:15 AM Pacific Standard Time (PST), customers using the Reporting service may have experienced slowness or errors when attempting to load or save a report.

Our operations team worked with development to identify an optimization in the processing of reports. This change was applied via a background process and was finalized at 2:30 PM PST. We have continued to monitor systems since this time and they have operated as expected.
Posted Dec 12, 2016 - 22:20 PST

Monitoring

We've fixed the recent technical issue and are currently monitoring the Reporting service to make sure everything is operating normally.
Posted Dec 12, 2016 - 15:58 PST

Identified

Our Operations team has identified the problem with the Reporting service for Smartsheet, and is continuing to work to solve the issue. Thank you for your patience
Posted Dec 12, 2016 - 07:46 PST

Investigating

We're currently experiencing technical issues with Reports in Smartsheet. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Posted Dec 12, 2016 - 07:18 PST
This incident affected: Core Application (Reports).