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On Monday, November 10th, between 12:35 PM and 5:09 PM PST, some users experienced delays in receiving emails. This issue was identified as a regression caused by a recent deployment to our mailing service.We have rolled back the deployment, and email delivery has fully recovered. All queued emails are now being processed.
Posted Nov 19, 2025 - 13:25 PST
Resolved
This incident has been resolved.
Posted Nov 10, 2025 - 17:22 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2025 - 16:37 PST
Update
We are continuing to investigate this issue.
Posted Nov 10, 2025 - 16:19 PST
Investigating
We are currently investigating some customer reports of not receiving one-time passcodes or password reset emails. Other email types have been reported as well. We will continue to provide frequent updates as we work towards resolution.
Posted Nov 10, 2025 - 16:19 PST
This incident affected: Notifications (Email Notifications).
