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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Reporting delays

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted May 22, 2019 - 17:43 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted May 22, 2019 - 15:33 PDT

Identified

The cause of this issue has been identified and a fix is being implemented.
Posted May 22, 2019 - 10:52 PDT

Update

We're continuing to investigate and will provide another update in 30 minutes.
Posted May 22, 2019 - 10:14 PDT

Investigating

Our monitoring systems have detected a delay in reporting. Customers may notice stale information in reports, and stale information on dashboards if they rely on report data.
We are investigating and will provide an update within the next 30 minutes.
Posted May 22, 2019 - 09:40 PDT
This incident affected: Core Application (Reports).