This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
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On September 20th, 2024 at 10:10 AM PT, users in US and EU regions were unable to preview attachments in Smartsheet; the ability to add attachments was not affected, however. A fix was applied and the ability to preview was restored by 12:18 PM PT.
Posted Sep 20, 2024 - 14:26 PDT
Resolved
This incident has been resolved.
Posted Sep 20, 2024 - 14:25 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Sep 20, 2024 - 12:22 PDT
Investigating
We are currently investigating some customer reports of being unable to preview attachments. We will continue to provide frequent updates as we work towards resolution.
