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Unable to Create New Projects in 10,000ft

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Jul 09, 2021 - 12:35 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure continued stability of 10,000ft.

Posted Jul 09, 2021 - 10:35 PDT

Identified

Our team has identified the issue and are taking action to resolve it. We will provide an update in 30 minutes.

Posted Jul 09, 2021 - 10:15 PDT

Investigating

We are currently investigating some customer reports of not being able to create new projects in 10,000ft. We will provide an update in 30 minutes.

Posted Jul 09, 2021 - 09:57 PDT

This incident affected: Resource Management (Resource Management).