Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Fix Implemented | Smartsheet Was Unavailable

Incident Report for Smartsheet

Postmortem

On June 12th, 2023 at 7:59 AM PDT, some of the Smartsheet web application fleet became unresponsive. During that time, customers were unable to able to access the application. We did a rolling restart of our web application fleet and service was restored to full operation by 8:38 AM PDT. We are continuing to investigate what caused the downtime.

Posted Jun 12, 2023 - 16:00 PDT

Resolved

The Smartsheet application continues to function normally. This incident has been resolved.

Posted Jun 12, 2023 - 09:57 PDT

Monitoring

The Smartsheet application is now available. A fix has been implemented and we are monitoring to ensure continued stability.

Posted Jun 12, 2023 - 08:55 PDT

Update

The Smartsheet application is currently unavailable. We are continuing to investigate and will continue providing updates every 30 minutes. We will send another notification to subscribers with the next functional update.

Posted Jun 12, 2023 - 08:40 PDT

Investigating

We are investigating issues logging into Smartsheet and will provide an update within the next 30 minutes.

Posted Jun 12, 2023 - 08:12 PDT

This incident affected: Core Application (Sheets, Sharing, Forms, Reports, Dashboards, Search, Conversations).