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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Smartsheet Intermittently Unavailable

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Sep 23, 2020 - 16:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2020 - 14:45 PDT

Identified

We have identified the issue and taken action to resolve. The service is recovered and we will continue to monitor.
Posted Sep 23, 2020 - 14:28 PDT

Update

We are continuing to investigate this issue and will provide an update in the next 30 minutes.
Posted Sep 23, 2020 - 14:11 PDT

Investigating

We are investigating failures logging into Smartsheet for some users and will provide an update within the next 30 minutes.
Posted Sep 23, 2020 - 13:36 PDT
This incident affected: Core Application (Smartsheet Login, Single Sign On ( Company Credentials )) and Third Party Sign In (Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID).