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We've identified the cause of the Zapier authentication token not refreshing and have corrected the issue. If you continue receiving this error please write to api@smartsheet.com.
Posted Sep 12, 2018 - 10:30 PDT
Investigating
We are currently investigating an issue with the Smartsheet Zapier integration. The Zapier integration authentication token is failing to refresh. Users are receiving the error that their account has been locked out due to a billing issue.