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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Accessing Sheets and Reports

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted 6 years ago. Oct 19, 2019 - 07:00 PDT

Update

We have resolved an issue that caused some customers to experience intermittent errors when accessing some sheets and reports. We will continue to monitor for 24 hours.
Posted 6 years ago. Oct 18, 2019 - 01:23 PDT

Monitoring

We are recovering from an issue that caused some customers to experience intermittent errors when accessing some sheets and reports. We have mitigated the issue and will continue to monitor.
Posted 6 years ago. Oct 18, 2019 - 01:06 PDT

Investigating

Investigating: Some customers experiencing issues accessing sheets and reports. We have identified the root cause and are working to mitigate the issue. Another update will be provided within 30 minutes.
Posted 6 years ago. Oct 18, 2019 - 00:28 PDT
This incident affected: Developers and API (REST API) and Core Application (Sheets).