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Last week, we shipped optimizations for formula calculation on a subset of requests. However, we encountered a bug when Data Shuttle was used to sync to sheets containing column formulas. This caused syncs to appear incomplete. The bug was identified and the issue mitigated at 11:47AM PST on 12/12/23 by reverting the change.
Posted Dec 13, 2023 - 15:56 PST
Resolved
This incident has been resolved.
Posted Dec 12, 2023 - 14:29 PST
Monitoring
A fix has been implemented and we are monitoring the service for stability.
Posted Dec 12, 2023 - 12:29 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 12, 2023 - 11:48 PST
Investigating
We're investigating customer reports of Data Shuttle intermittently syncing to the target sheet. We will update within 60 minutes.
Posted Dec 12, 2023 - 11:22 PST
This incident affected: Connectors (Data Shuttle).