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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Cross Sheet Cell Links Not Updating

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Jul 28, 2020 - 18:39 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Posted Jul 27, 2020 - 17:43 PDT

Identified

We have identified the issue with delays in cross sheet cell links updating and taken action to resolve it. The service is recovering and we will continue to monitor.
Posted Jul 27, 2020 - 14:29 PDT

Update

We are continuing to investigate customer reports of some cross sheet cell links not updating on destination sheets. We will provide an update in 30 minutes.
Posted Jul 27, 2020 - 13:55 PDT

Investigating

We are continuing to investigate customer reports of some cross sheet cell links not updating on destination sheets. We will provide an update in 30 minutes.
Posted Jul 27, 2020 - 13:21 PDT

Identified

We have identified the issue and have taken action to resolve it. The service is currently recovering and we will continue to monitor its progress.
Posted Jul 27, 2020 - 12:29 PDT

Investigating

We are currently investigating customer reports of some cross sheet cell links not updating on destination sheets. We will provide an update in 30 minutes.
Posted Jul 27, 2020 - 12:00 PDT
This incident affected: Core Application (Sheets).