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At 10:31 AM PDT, users of the Smartsheet Application may have experienced intermittent issues accessing the application and possibly failures when attempting to load or save certain sheets. Our engineers engaged and discovered a hardware failure. They worked to bring replacement hardware online and service was restored to the affected sheets by 11:04 AM PDT.
Posted Jul 14, 2017 - 12:19 PDT
Monitoring
We've fixed the recent technical issue which caused intermittent login and sheet load failures. We are currently monitoring the Smartsheet application to make sure everything is operating normally.
Posted Jul 13, 2017 - 11:25 PDT
Investigating
The Smartsheet Application is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Posted Jul 13, 2017 - 10:46 PDT
This incident affected: Core Application (Sheets).
