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At approximately 4:02 PM it was observed that reports were no longer opening in the Smartsheet application. After working with our datacenter vendor we determined that the IP address for our reporting infrastructure had been allocated to another system during the vendor's build process. By 5:00 PM Pacific Time the IP address had been restored to the reporting infrastructure and reporting functionality restored.
Posted Aug 31, 2015 - 17:25 PDT
Investigating
We're currently experiencing technical issues with Reports in Smartsheet. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Posted Aug 31, 2015 - 16:24 PDT
This incident affected: Core Application (Reports).
