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This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Investigating missing or delayed Update / Approval Requests notifications and emails

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Jun 24, 2026 - 22:45 PDT

Monitoring

A fix has been implemented to resolve the missing or delayed Update / Approval Requests notifications and emails and we are monitoring the results.
Posted Jun 24, 2026 - 17:43 PDT

Identified

The issue causing missing or delayed Update / Approval Requests notifications and emails has been identified. Our team is implementing a fix. We will provide frequent updates until we reach a monitoring status.
Posted Jun 24, 2026 - 16:04 PDT

Investigating

We are investigating reports of missing or delayed Update / Approval Requests notifications and emails via Automated Workflows as well as manual trigger. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Posted Jun 24, 2026 - 14:51 PDT
This incident affected: Notifications (Email Notifications, In App Notifications).