Scheduled Backups not being sent

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Apr 07, 2020 - 12:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 06, 2020 - 10:20 PDT

Update

We are continuing to investigate the issue where scheduled backups are not being sent. The Smartsheet application is up and operational. We will provide an update in the next 30 minutes.

Posted Apr 06, 2020 - 09:33 PDT

Investigating

We are currently investigating an issue where scheduled backups are not being sent. We will provide an update in the next 30 minutes.

Posted Apr 06, 2020 - 09:01 PDT

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