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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Reports of 504 Gateway error during login
Incident Report for Smartsheet

At 4:31 PDT some Smartsheet customers using SAML were unable to login. The team identified an unhealthy server that was causing the issue and resolved the issue by restarting it.

Posted Aug 30, 2023 - 18:41 PDT

This incident has been resolved. We are monitoring to ensure continued stability of this feature
Posted Aug 30, 2023 - 18:18 PDT
We are aware of some users being unable to access Smartsheet via single sign on. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Aug 30, 2023 - 16:34 PDT
This incident affected: Authentication and Sign In (Single Sign On ( Company Credentials )).