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At 4:31 PDT some Smartsheet customers using SAML were unable to login. The team identified an unhealthy server that was causing the issue and resolved the issue by restarting it.
Posted Aug 30, 2023 - 18:41 PDT
Resolved
This incident has been resolved. We are monitoring to ensure continued stability of this feature
Posted Aug 30, 2023 - 18:18 PDT
Monitoring
We are aware of some users being unable to access Smartsheet via single sign on. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Aug 30, 2023 - 16:34 PDT
This incident affected: Core Application (Single Sign On ( Company Credentials )).