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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Automation Rule Processing Delays

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Jan 25, 2021 - 13:21 PST

Monitoring

In App Workflows have recovered and we are monitoring to ensure the continued stability of this feature.
Posted Jan 25, 2021 - 11:14 PST

Update

Notifications have fully recovered. In App Workflows is still experiencing delays and continues to recover.
Posted Jan 25, 2021 - 09:53 PST

Update

Our monitoring systems have detected a delay in automation rule processing. Users may experience delays receiving notifications and alerts.

We have identified the issue and taken action to resolve it. The service is recovering and we will continue to monitor.
Posted Jan 25, 2021 - 09:32 PST

Identified

Our monitoring systems have detected a delay in automation rule processing. Users may experience delays receiving notifications and alerts.

We have identified the issue and taken action to resolve it. The service is recovering and we will continue to monitor.
Posted Jan 25, 2021 - 08:40 PST
This incident affected: Notifications (Email Notifications, In App Notifications, Messaging App Notifications) and Workflows (In App Workflows).