This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
On March 22, 2024 at 8:45 AM PDT, customers reported issues opening attachments on rows and comments. Following investigation, the engineering team discovered a deployment that introduced the issue and were able to roll back that deployment.
Our engineers were able to restore the ability to open attachments and rows and comments at 10:00 AM PDT. The team continued monitoring the affected feature for function and performance until 12:00 PDT, no new customer issues were reported.