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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Investigating errors using Login with Microsoft

Incident Report for Smartsheet

Postmortem

Beginning on October 29th, 2025, from 8:41AM PDT, users experienced Azure/Microsoft login issues. The issue occurred due to a 3rd party authentication service provider. This was resolved by 5:05PM PDT.

Posted Nov 18, 2025 - 12:52 PST

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 18:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 16:22 PDT

Identified

Azure has identified the issue and is working on a resolution (https://azure.status.microsoft/en-us/status).
Posted Oct 29, 2025 - 12:58 PDT

Investigating

We are currently investigating some customer reports of an Authentication error with Microsoft due to an active Azure incident (https://azure.status.microsoft/en-us/status).
Posted Oct 29, 2025 - 09:56 PDT
This incident affected: Core Application (Single Sign On ( Company Credentials )).