Smartsheet Status

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Issues with SAML/SSO Configurations

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted May 02, 2020 - 10:45 PDT

Monitoring

We have implemented a fix and are monitoring the results.

Posted May 01, 2020 - 10:45 PDT

Update

We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide an update when we know more.

Posted May 01, 2020 - 09:54 PDT

Update

We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide another update in 30 minutes.

Posted May 01, 2020 - 09:24 PDT

Update

We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide another update in 30 minutes.

Posted May 01, 2020 - 08:53 PDT

Update

We are continuing to investigate issues with setup on new SAML/SSO configurations. We will provide another update in 30 minutes.

Posted May 01, 2020 - 08:22 PDT

Update

We are continuing to investigate issues with setup on new SAML/SSO configurations. We will provide another update in 30 minutes.

Posted May 01, 2020 - 07:51 PDT

Identified

We are currently investigating issues regarding new SAML/SSO configurations in the Smartsheet application. Existing SAML/SSO appears to be working as expected.

We will provide an update within the next 30 minutes.

Posted May 01, 2020 - 07:22 PDT

This incident affected: Authentication and Sign In (Single Sign On ( Company Credentials )).