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Issues with SAML/SSO Configurations
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted May 02, 2020 - 10:45 PDT
Monitoring
We have implemented a fix and are monitoring the results.
Posted May 01, 2020 - 10:45 PDT
Update
We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide an update when we know more.
Posted May 01, 2020 - 09:54 PDT
Update
We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide another update in 30 minutes.
Posted May 01, 2020 - 09:24 PDT
Update
We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide another update in 30 minutes.
Posted May 01, 2020 - 08:53 PDT
Update
We are continuing to investigate issues with setup on new SAML/SSO configurations. We will provide another update in 30 minutes.
Posted May 01, 2020 - 08:22 PDT
Update
We are continuing to investigate issues with setup on new SAML/SSO configurations. We will provide another update in 30 minutes.
Posted May 01, 2020 - 07:51 PDT
Identified
We are currently investigating issues regarding new SAML/SSO configurations in the Smartsheet application. Existing SAML/SSO appears to be working as expected.

We will provide an update within the next 30 minutes.
Posted May 01, 2020 - 07:22 PDT
This incident affected: SSO (Single Sign-On).