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This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
Delay in updating cell links in sheets
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted Oct 21, 2021 - 03:45 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Oct 21, 2021 - 01:45 PDT
Identified
We have identified the issue as caused by a delay in processing of cell link sheet data. The queued data is being processed, and the service is currently recovering. We will provide an update within 1 hour.
Posted Oct 21, 2021 - 01:27 PDT
Investigating
We are currently investigating some customer reports that there is a delay in updating existing cell links in sheets. Changing a cell link source value may not update the destination. We will provide an update within 1 hour.
Posted Oct 21, 2021 - 00:59 PDT
This incident affected: Core Application (Sheets).