Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Unavailable For Some Users
Incident
Report for Smartsheet
Postmortem
On July 15th, 2021 at 6:00 AM PDT, we detected that access to Smartsheet was intermittently unavailable for some customers. We determined this was the result of an update and have reverted the changes restoring access on July 15th, 2021 at 6:40AM PDT.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Identified
We have identified the issue and have taken action to resolve it. We are continuing to monitor and will provide an update within the next 30 minutes
Investigating
We are investigating some user reports of issues logging into Smartsheet and will provide an update within the next 30 minutes.
This incident affected: Authentication and Sign In (Smartsheet Login, Single Sign On ( Company Credentials ), Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID).