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Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted May 07, 2020 - 16:00 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure continued stability of the service.

Posted May 06, 2020 - 16:01 PDT

Identified

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.

Posted May 06, 2020 - 15:48 PDT

Investigating

We are investigating reports of customers experiencing issues accessing some sheets, reports, or dashboards. We will provide an update within the next 30 minutes.

Posted May 06, 2020 - 15:33 PDT

This incident affected: Core Application (Sheets) and Developers and API (REST API).

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