Smartsheet Status

Bridge service affected by AWS incident.

Incident Report for Smartsheet

Postmortem

On December 15th, 2021 between 7:43 AM and 8:03 AM PDT, an AWS outage caused Bridge to be inaccessible. During this incident workflows and webhooks were not able to be processed. Once AWS fixed the underlying issues, the Bridge service recovered and was available by 8:03 AM PDT.

Posted Dec 15, 2021 - 14:11 PST

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 08:31 PST

Identified

Bridge service is down due to an outage in AWS. We are communicating with our AWS partner to understand when their service will be restored. We will provide an update in 30 minutes.

Posted Dec 15, 2021 - 07:58 PST

This incident affected: Workflows (Bridge by Smartsheet).