This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Get email notifications whenever Smartsheet creates, updates or resolves an incident.
Get text message notifications whenever Smartsheet creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Engineering has identified the cause of this issue and expect to have it resolved within the next 3 hours.
Another error you may receive is, "Error: this link is not allowed because the linked cell is on a sheet that has been unshared."
Posted Nov 28, 2018 - 14:59 PST
Identified
Engineering has identified the cause of this issue and expect to have it resolved within the next 4 hours.
Posted Nov 28, 2018 - 13:59 PST
Investigating
We're aware of and investigating an issue with cross sheet formulas generating #PERMISSION ERROR. A workaround available at this time is elevating the Owner of the referenced (source) sheet to at least Editor permission on the sheet containing the formula.
Posted Nov 28, 2018 - 10:49 PST
This incident affected: Core Application (Sheets) and Developers and API (REST API).