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On June 22nd, 2021 at 11:15 PDT, we detected that access to Dynamic View was unavailable. We determined this was the result of infrastructure upgrades with incompatible versions. We confirmed that access to other parts of the Smartsheet Platform were unaffected during this time. We fixed the issue and restored access on June 22nd, 2021 at 12:15 PDT.
Posted Jun 22, 2021 - 14:12 PDT
Resolved
This incident has been resolved.
Posted Jun 22, 2021 - 14:11 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2021 - 12:22 PDT
Identified
The issue has been identified and a fix is being implemented. We will provide another update in 30 minutes.
Posted Jun 22, 2021 - 12:08 PDT
Investigating
We are currently investigating some customer reports of unable to access Dynamic View. We will provide an update in 30 minutes.
Posted Jun 22, 2021 - 11:39 PDT
This incident affected: Premium Apps (Dynamic View).
