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This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Delay in Webhooks and Workflow Rules

Incident Report for Smartsheet

Resolved

Webhooks and workflow rules have remained stable since catching up. The issue is resolved.
Posted Apr 03, 2019 - 06:13 PDT

Monitoring

Our Engineering team has taken corrective action to fix this issue. We are monitoring the platform for continued stability.
Posted Apr 02, 2019 - 08:41 PDT

Identified

Our monitoring system has detected a possible delay in webhooks and workflow rules. Some customers could experience up to a 30 minute delay at this time. We will provide an update within the next 30 minutes.
Posted Apr 02, 2019 - 08:16 PDT
This incident affected: Developers and API (Webhooks) and Core Application (Sheets).