This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Email service has been restored. We are monitoring and working with our service provider to ensure the continued stability of this feature. Customers may have noticed app-generated email delays of up to an hour.
Posted Jan 07, 2021 - 14:12 PST
Investigating
Our monitoring systems have detected email delivery delays of app-generated emails such as those generated from automation rules, sheets sent as an attachment, or password resets. In-app and mobile push notifications are fully functional. We are investigating and will provide an update within the next 30 minutes.
Posted Jan 07, 2021 - 13:46 PST
This incident affected: Notifications (Email Notifications, In App Notifications, Messaging App Notifications).
