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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Issue loading and saving

Incident Report for Smartsheet

Postmortem

We experienced intermittent delays in loading the app between 1:35 PM and 2:25 PM PDT on August 1st due to an issue identified during an app update. The update was rolled back, and all systems are now fully operational.

Posted 8 months ago. Aug 01, 2024 - 16:35 PDT

Resolved

This incident has been resolved.
Posted 8 months ago. Aug 01, 2024 - 16:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 8 months ago. Aug 01, 2024 - 14:27 PDT

Investigating

Some customers may experience latency with loading and saving some sheets, reports, and dashboards. We are currently working to resolve the issue.
Posted 8 months ago. Aug 01, 2024 - 14:12 PDT
This incident affected: Core Application (Sheets, Forms, Reports, Dashboards).