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Unable to Edit or Update Automated Workflows

Incident Report for Smartsheet

Postmortem

On Jan 4th, 2023, at 12:00 AM PST, we had reports of customers unable to create/edit automated workflows. The issue was introduced as part of the r200 release. To resolve the issue, app-core was rolled back to r199, and a hot fix was released on Jan 4th, 2022.

Posted Jan 04, 2023 - 14:20 PST

Resolved

We identified the issue with Automated Workflows. We have implemented a fix and are seeing the issue as resolved.
Posted Jan 04, 2023 - 06:54 PST

Monitoring

We identified the issue with Automated Workflows. We have implemented a fix and are seeing the issue as resolved.
Posted Jan 04, 2023 - 05:02 PST

Identified

We are currently investigating some customer reports of issues with Automated Workflows.
Posted Jan 04, 2023 - 03:13 PST

Investigating

We are currently investigating some customer reports of issues with Automated Workflows.
Posted Jan 04, 2023 - 02:22 PST
This incident affected: Workflows (In App Workflows).