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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Some customers unable to login
Incident Report for Smartsheet

On Jan 10, starting at 1:22pm PST some users were unable to log in to Smartsheet. The team identified that the issue was related to a recent change. At 2:45 pm PST, the change was reverted to resolve the issue.

Posted Jan 12, 2023 - 11:51 PST

This incident has been resolved.
Posted Jan 11, 2023 - 16:47 PST
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Jan 11, 2023 - 14:51 PST
We are currently investigating reports of some customers unable to login to Smartsheet. We will provide an update in 60 minutes.
Posted Jan 11, 2023 - 14:44 PST
This incident affected: Authentication and Sign In (Smartsheet Login, Single Sign On ( Company Credentials )).