Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Desktop App Operational

AI Tools Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Digital Asset Management (Brandfolder) Operational

Smartsheet Brandfolder Integration Operational

Core Application Operational

Asset Upload Operational

Asset Upload - SFTP Operational

SmartCDN Operational

Brandguide Operational

Integrations Operational

Insights Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

Dashboard Loading Issues

Postmortem - Read details
Apr 15, 17:42 PDT

Resolved - This incident has been resolved.
Apr 15, 17:38 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Apr 15, 15:44 PDT

Investigating - We are currently investigating some customer reports of issues loading dashboards and dashboard widgets. We will provide an update in 60 minutes.
Apr 15, 15:38 PDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

Smartsheet Unavailable

Postmortem - Read details
Apr 9, 10:00 PDT

Resolved - This incident has been resolved.
Apr 9, 09:22 PDT

Monitoring - We are aware of reports of Smartsheet being unavailable. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Apr 9, 08:23 PDT

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

Bridge

Postmortem - Read details
Apr 3, 17:00 PDT

Resolved - This incident has been resolved.
Apr 3, 09:57 PDT

Monitoring - We have implemented a fix and we are monitoring to ensure stability of the service.
Apr 3, 07:48 PDT

Identified - We have identified the root cause and are taking steps to resolve. We will provide an update within 30 minutes.
Apr 3, 07:19 PDT

Investigating - We are investigating reports of Bridge by Smartsheet being unavailable. We will provide an update within 30 minutes.
Apr 3, 06:49 PDT

Apr 2, 2024

Smartsheet App Connectivity

Postmortem - Read details
Apr 3, 15:31 PDT

Resolved - This incident has been resolved.
Apr 2, 16:16 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure stability of the service.
Apr 2, 14:14 PDT

Update - We are currently investigating reports of intermittent Smartsheet app connectivity. We will provide an update within 30 minutes.
Apr 2, 13:48 PDT

Investigating - We are currently investigating reports of intermittent Smartsheet app connectivity issues. We will provide an update within 30 minutes.
Apr 2, 13:17 PDT

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024

Reports

Postmortem - Read details
Apr 17, 09:49 PDT

Resolved - This incident has been resolved.
Mar 29, 10:12 PDT

Monitoring - We have seen some Reports failing to load from 4:34A PDT to 7:05A PDT. A fix has been implemented and we are monitoring for continued stability of the service.
Mar 29, 09:42 PDT

Mar 28, 2024

No incidents reported.

Mar 27, 2024

Smartsheet not syncing to Resource Management

Postmortem - Read details
Mar 27, 14:16 PDT

Resolved - This incident has been resolved.
Mar 27, 13:06 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Mar 27, 11:04 PDT

Investigating - We are currently investigating some customer reports of Smartsheet not syncing to Resource Management. We will provide an update in 60 minutes.
Mar 27, 10:26 PDT

Mar 26, 2024

No incidents reported.