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All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
DataUploader Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
Resource Management Operational
10,000ft Operational
Smartsheet Resource Views Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2021

No incidents reported today.

Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 14:52 PST
Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature. Our service is currently processing the backlog of delayed emails which we expect to complete within the next 2 hours. All new emails will send normally.
Feb 23, 12:50 PST
Investigating - We are currently investigating customer reports of delays in emails being sent from Smartsheet. Some users may experience an error message when attempting to send an email from inside the Smartsheet application. Features like Send Row may be impacted by this. Form submissions are working, however form confirmation emails will not be sent.

We will provide an update in 30 minutes.
Feb 23, 12:19 PST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Resolved - This incident has been resolved.
Feb 17, 21:30 PST
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Feb 17, 19:36 PST
Investigating - We are investigating customer reports of not being able to setup up new chat integrations in Facebook Workplace, Slack, and Teams. We will provide an update in 30 minutes.
Feb 17, 19:21 PST
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021
Completed - As part of Smartsheet’s commitment to providing the highest quality product, Smartsheet infrequently takes the Outlook and Microsoft Teams Tab integrations offline in order to support new features and improvements. The recent work to implement these improvements has been completed, and the Outlook and Microsoft Teams Tab integrations is now back online.
Feb 13, 20:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:03 PST
Scheduled - As part of Smartsheet’s commitment to providing the highest quality product, Smartsheet infrequently takes the Outlook and Microsoft Teams Tab integrations offline in order to support new features and improvements. The Outlook and Microsoft Teams Tab integrations are currently offline for planned maintenance, and will be back online at 8:30 PM PST on Feb 13, 2021 (4:30 AM Feb 13th UTC).
Feb 13, 20:03 PST
Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.

Feb 10, 2021
Resolved - This incident has been resolved.
Feb 10, 13:50 PST
Update - We are continuing to monitor for any further issues.
Feb 10, 12:23 PST
Monitoring - Our team has taken action to resolve issues creating and saving workflows. Some customers may still experience delays in change-based automation rules execution. The service is recovering and we are continuing to monitor its progress.
Feb 10, 11:50 PST
Update - We are continuing to investigate some customer reports of delays in change-based automation rules executing. Users may experience issues opening and saving workflows on sheets.

We will provide an update in 30minutes.
Feb 10, 11:20 PST
Update - We are continuing to investigate some customer reports of delays in change-based automation rules executing. Users may experience delays upwards of 15 minutes after a change is made and an automation rule is executed. We will provide an update in 30minutes.
Feb 10, 10:57 PST
Investigating - We are currently investigating some customer reports of delays in change-based automation rules executing. We will provide an update in 30minutes.
Feb 10, 10:25 PST
Feb 9, 2021

No incidents reported.

Feb 8, 2021

No incidents reported.

Feb 7, 2021

No incidents reported.

Feb 6, 2021

No incidents reported.

Feb 5, 2021

No incidents reported.

Feb 4, 2021

No incidents reported.

Feb 3, 2021

No incidents reported.

Feb 2, 2021
Resolved - This incident has been resolved.
Feb 2, 18:31 PST
Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Feb 2, 16:29 PST
Investigating - We are investigating issues logging into Smartsheet and will provide an update within the next 30 minutes.
Feb 2, 16:24 PST
Feb 1, 2021
Resolved - This incident has been resolved.
Feb 1, 13:25 PST
Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Feb 1, 11:12 PST
Investigating - We are investigating reports that some customers may have experienced delays in automated actions and notifications. We have taken action and expect to see recovery shortly.
Feb 1, 08:43 PST
Jan 31, 2021

No incidents reported.

Jan 30, 2021

No incidents reported.

Jan 29, 2021

No incidents reported.

Jan 28, 2021

No incidents reported.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021
Resolved - This incident has been resolved.
Jan 25, 13:21 PST
Monitoring - In App Workflows have recovered and we are monitoring to ensure the continued stability of this feature.
Jan 25, 11:14 PST
Update - Notifications have fully recovered. In App Workflows is still experiencing delays and continues to recover.
Jan 25, 09:53 PST
Update - Our monitoring systems have detected a delay in automation rule processing. Users may experience delays receiving notifications and alerts.

We have identified the issue and taken action to resolve it. The service is recovering and we will continue to monitor.
Jan 25, 09:32 PST
Identified - Our monitoring systems have detected a delay in automation rule processing. Users may experience delays receiving notifications and alerts.

We have identified the issue and taken action to resolve it. The service is recovering and we will continue to monitor.
Jan 25, 08:40 PST
Resolved - This incident has been resolved.
Jan 25, 09:30 PST
Update - A fix has been implemented and our services have recovered. We will continue to monitor.
Jan 25, 08:20 PST
Update - We are continuing to investigate customer reports of increased latency when accessing the Smartsheet application. We will provide additional updates as they become available.
Jan 25, 08:05 PST
Monitoring - We have seen reports of some customers experiencing increased latency when accessing the Smartsheet application. Engineering has taken steps to mitigate and we are recovering
Jan 25, 07:27 PST