Smartsheet Status

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

DataUploader Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

Resource Management Operational

10,000ft Operational

Smartsheet Resource Views Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 15, 2021

No incidents reported today.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

General Email Deliverability delays

Resolved - This incident has been resolved.
Jan 7, 16:16 PST

Monitoring - Email service has been restored. We are monitoring and working with our service provider to ensure the continued stability of this feature.
Customers may have noticed app-generated email delays of up to an hour.
Jan 7, 14:12 PST

Investigating - Our monitoring systems have detected email delivery delays of app-generated emails such as those generated from automation rules, sheets sent as an attachment, or password resets. In-app and mobile push notifications are fully functional.
We are investigating and will provide an update within the next 30 minutes.
Jan 7, 13:46 PST

Jan 6, 2021

Intermittent Issues Logging in to Smartsheet

Resolved - Beginning at approximately 4:47PM PST, some customers may have experienced an issue logging into the web application. Smartsheet Mobile and API remained fully operational. Engineering identified the cause of the issue and took immediate action to mitigate. The issue has now been fully resolved.
Jan 6, 18:19 PST

Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of the Smartsheet application.
Jan 6, 17:44 PST

Identified - We have identified the issue causing intermittent availability of the Smartsheet web app and are taking action to mitigate it. We will provide an update within the next 30 minutes.

The Smartsheet mobile app and API continue to be fully functional.
Jan 6, 17:38 PST

Update - We are investigating customer reports of intermittent issues logging into Smartsheet and will provide an update within the next 30 minutes.

The Smartsheet mobile app and API continue to be fully functional.
Jan 6, 17:25 PST

Investigating - We are investigating issues logging into Smartsheet and will provide an update within the next 30 minutes.
Jan 6, 17:02 PST

Intermittent Form Errors and Workflow Delays

Resolved - This incident has been resolved.
Jan 6, 13:22 PST

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jan 6, 11:04 PST

Identified - We have identified an issue of intermittent errors while opening and submitting forms, as well as delays in the triggering of workflows. This occurred during 8:20AM - 8:30AM PT on 1/4 -1/6/21 and today from 10:00AM to 10:30AM PT.

We have taken action to resolve it and we will continue to monitor.
Jan 6, 11:01 PST

Jan 5, 2021

Google Chat integration degradation

Resolved - This incident has been resolved.
Jan 5, 05:30 PST

Monitoring - We are monitoring to ensure the continued stability of this feature.
Jan 5, 03:24 PST

Investigating - Our monitoring systems have detected an issue with creating and receiving Google Chat alert notifications.
We are investigating and will provide an update within the next 30 minutes.
Jan 5, 02:44 PST

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.

Jan 1, 2021

No incidents reported.

Dec 31, 2020

No incidents reported.

Dec 30, 2020

No incidents reported.

Dec 29, 2020

No incidents reported.

Dec 28, 2020

No incidents reported.

Dec 27, 2020

No incidents reported.

Dec 26, 2020

No incidents reported.

Dec 25, 2020

No incidents reported.

Dec 24, 2020

No incidents reported.

Dec 23, 2020

No incidents reported.

Dec 22, 2020

No incidents reported.

Dec 21, 2020

No incidents reported.

Dec 20, 2020

No incidents reported.

Dec 19, 2020

No incidents reported.

Dec 18, 2020

No incidents reported.

Dec 17, 2020

No incidents reported.

Dec 16, 2020

No incidents reported.