Smartsheet Status

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

DataUploader Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

Resource Management Operational

10,000ft Operational

Smartsheet Resource Views Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Dynamic View Maintenance Oct 24, 17:00-17:45 PDT

As part of Smartsheet’s commitment to providing the highest quality product, Smartsheet infrequently takes the Dynamic View service offline in order to support new features and improvements. On Saturday October 24, 2020 (12:00 - 12:45 AM October 25th UTC), the Dynamic View application will be offline for planned maintenance. Please continue to visit this page for live updates and system notices.
Posted on Oct 20, 14:10 PDT

Past Incidents

Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

Issues with Forms

Resolved - This incident has been resolved.
Oct 15, 10:50 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Oct 15, 08:51 PDT

Investigating - We are currently investigating reports of issues with forms. We will provide an update in 30minutes
Oct 15, 08:20 PDT

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

Microsoft Dynamics 365 Connector Workflows Errors

Resolved - This incident has been resolved.
Oct 9, 14:29 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 12:29 PDT

Update - We are continuing to work on a fix for this issue.
Oct 9, 12:17 PDT

Identified - The issue has been identified and a fix is being implemented. We will provide an update in the next 30 minutes.
Oct 9, 11:47 PDT

Investigating - We are currently investigating some reports of error messages associated with Microsoft Dynamics 365 Connector workflows. We will provide an update in 30 minutes.
Oct 9, 11:18 PDT

Account Suspension Error Messages

Resolved - This incident has been resolved.
Oct 9, 10:09 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Oct 9, 08:11 PDT

Update - We are continuing to investigate.

Users can try refreshing their browsers to remove the error.
Oct 9, 07:53 PDT

Update - We are continuing to investigate. We will provide an update in 30 minutes.
Oct 9, 07:31 PDT

Update - We are continuing to investigate. We will provide an update in 30 minutes.
Oct 9, 07:04 PDT

Investigating - We are investigating customer reports of errors related to account suspension messages. We will provide an update in 30 minutes.
Oct 9, 06:30 PDT

Messaging Apps Intermittently Unavailable

Resolved - This incident has been resolved.
Oct 9, 08:38 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Oct 9, 06:39 PDT

Update - We are continuing our investigation into reports of not being able to register new Smartsheet Messaging Apps integrations in Slack, Google Chat, and Microsoft Teams, as well as delays in current Messaging App integrations. We will provide updates as they become available.
Oct 9, 06:18 PDT

Update - We are continuing to investigate some reports of not being able to register new Smartsheet Messaging Apps integrations in Slack, Google Chat, and Microsoft Teams, as well as delays in current Messaging App integrations. We will provide an update in 30 minutes.
Oct 9, 05:50 PDT

Investigating - We are currently investigating some reports of not being able to register new Smartsheet Messaging Apps integrations in Slack, Google Chat, and Microsoft Teams, as well as delays in current Messaging App integrations. We will provide an update in 30 minutes.
Oct 9, 04:13 PDT

Oct 8, 2020

No incidents reported.

Oct 7, 2020

Smartsheet Intermittently Unavailable

Resolved - This incident has been resolved.
Oct 7, 15:45 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of the Smartsheet application.
Oct 7, 13:42 PDT

Investigating - We are investigating failures logging into Smartsheet for some users and will provide an update within the next 30 minutes.
Oct 7, 13:14 PDT

Oct 6, 2020

No incidents reported.

Oct 5, 2020

No incidents reported.

Oct 4, 2020

No incidents reported.

Oct 3, 2020

No incidents reported.

Oct 2, 2020

No incidents reported.

Oct 1, 2020

No incidents reported.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

Issues with Creating Cell Links in Card View

Resolved - This incident has been resolved.
Sep 29, 16:32 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.

If you are still encountering issues with cell links, please contact Smartsheet support: https://help.smartsheet.com/contact
Sep 29, 12:37 PDT

Identified - We have identified the issue and taken action to resolve it. The service is recovering and we will continue to monitor.
Sep 29, 10:41 PDT

Update - We are continuing to investigate some customer reports of being unable to create new cell links on sheets utilizing Card View. We will provide an update in 30 minutes.
Sep 29, 10:11 PDT

Investigating - We are investigating some customer reports of being unable to create new cell links on sheets utilizing Card View. We will provide an update in 30 minutes.
Sep 29, 09:41 PDT

Intermittent Errors in Smartsheet

Resolved - This incident has been resolved.
Sep 29, 14:08 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of the Smartsheet application.
Sep 29, 12:05 PDT

Identified - We have identified the issue and taken action to resolve it. The service is recovering and we will continue to monitor.
Sep 29, 11:51 PDT

Investigating - We are currently investigating some customer reports of intermittent errors in Smartsheet. We will provide an update in 30 minutes.
Sep 29, 11:19 PDT

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

Smartsheet Intermittently Unavailable

Resolved - This incident has been resolved.
Sep 23, 16:45 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 14:45 PDT

Identified - We have identified the issue and taken action to resolve. The service is recovered and we will continue to monitor.
Sep 23, 14:28 PDT

Update - We are continuing to investigate this issue and will provide an update in the next 30 minutes.
Sep 23, 14:11 PDT

Investigating - We are investigating failures logging into Smartsheet for some users and will provide an update within the next 30 minutes.
Sep 23, 13:36 PDT

Sep 22, 2020

No incidents reported.