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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Smartsheet Application Operational
90 days ago
99.97 % uptime
Today
Mobile/API ? Operational
90 days ago
100.0 % uptime
Today
Web Application ? Operational
90 days ago
99.95 % uptime
Today
System Generated Emails ? Operational
90 days ago
100.0 % uptime
Today
Search Functionality ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Resource Management ? Operational
90 days ago
100.0 % uptime
Today
SSO (Single Sign-On) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Connectors ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Upcoming Planned Maintenance Dec 14, 16:00-19:00 PST
As part of Smartsheet’s commitment to providing the highest quality product, Smartsheet infrequently takes the service offline in order to support new features and improvements. On Saturday, December 14th between 4:00 PM - 7:00 PM PST (0:00 - 3:00 UTC on December 15th), the Smartsheet platform will be offline for planned maintenance. Please continue to visit this page for live updates and system notices.
Posted on Dec 6, 11:23 PST
Past Incidents
Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019
Intermittent Grid Access
Resolved - This incident has been resolved.
Nov 27, 23:59 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 22:08 PST
Identified - The cause of this issue has been identified and a fix is being implemented. We will provide an update in 30 minutes.
Nov 27, 21:35 PST
Investigating - Customers may experience intermittent failure in accessing some sheets, We are working to resolve the issue and expect resolution shortly. All Smartsheet services remain available.

We will provide an update within the next 30 minutes.
Nov 27, 21:05 PST
Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

No incidents reported.

Nov 21, 2019

No incidents reported.

Nov 20, 2019

No incidents reported.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019
Smartsheet is temporarily unavailable
Resolved - This incident has been resolved.
Nov 16, 23:59 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 23:03 PST
Investigating - Smartsheet will be temporarily unavailable for maintenance. We will update when it is completed.
Nov 16, 22:36 PST
Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019
Smartsheet Unavailable
Resolved - This incident has been resolved.
Nov 13, 23:59 PST
Monitoring - From 2:30pm to 2:40pm Pacific, Smartsheet experienced a service interruption where users were unable to access the application. All systems are now operational
Nov 13, 15:01 PST
Send as Attachment Delays
Resolved - This incident has been resolved.
Nov 13, 09:53 PST
Update - As of 14:45 Pacific Time all delayed messages have been processed. We will continue to monitor for 24 hours.
Nov 12, 14:53 PST
Monitoring - Our monitoring systems have detected delivery delays when sending sheets as attachments. This is impacting sheets generated from automation rules and sent as attachment manually. Intermittent save and move row errors could also occur. All send attachments are available and in queue to be sent as the service recovers.
We have identified the problem and are currently recovering. We will continue to monitor for the next 24 hours.
Nov 12, 13:49 PST
App-generated Email Delays
Resolved - This incident has been resolved.
Nov 13, 02:22 PST
Investigating - Our monitoring systems have detected email delivery delays of app-generated emails such as those generated from automation rules, sheets sent as an attachment, Update and Approval requests.

We are investigating and will provide an update within the next 30 minutes.
Nov 13, 02:09 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

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