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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Smartsheet Application Operational
90 days ago
100.0 % uptime
Today
Mobile/API ? Operational
90 days ago
100.0 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
System Generated Emails ? Operational
90 days ago
100.0 % uptime
Today
Search Functionality ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Resource Management ? Operational
90 days ago
100.0 % uptime
Today
SSO (Single Sign-On) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Connectors ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 15, 2019

No incidents reported today.

Nov 14, 2019
Smartsheet Unavailable
Resolved - This incident has been resolved.
Nov 14, 02:58 PST
Monitoring - From 2:30pm to 2:40pm Pacific, Smartsheet experienced a service interruption where users were unable to access the application. All systems are now operational
Nov 13, 15:01 PST
Nov 13, 2019
Send as Attachment Delays
Resolved - This incident has been resolved.
Nov 13, 09:53 PST
Update - As of 14:45 Pacific Time all delayed messages have been processed. We will continue to monitor for 24 hours.
Nov 12, 14:53 PST
Monitoring - Our monitoring systems have detected delivery delays when sending sheets as attachments. This is impacting sheets generated from automation rules and sent as attachment manually. Intermittent save and move row errors could also occur. All send attachments are available and in queue to be sent as the service recovers.
We have identified the problem and are currently recovering. We will continue to monitor for the next 24 hours.
Nov 12, 13:49 PST
App-generated Email Delays
Resolved - This incident has been resolved.
Nov 13, 02:22 PST
Investigating - Our monitoring systems have detected email delivery delays of app-generated emails such as those generated from automation rules, sheets sent as an attachment, Update and Approval requests.

We are investigating and will provide an update within the next 30 minutes.
Nov 13, 02:09 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019
Some Smartsheet Generated Emails Not Being Received
Resolved - This incident has been resolved.
Oct 30, 14:47 PDT
Monitoring - The cause of this issue has been identified and we are continuing to monitor. If you are still experiencing issues with receiving emails from Smartsheet, please check your spam filter.
Oct 29, 15:38 PDT
Investigating - We are currently investigating an issue where Smartsheet generated email is not being received by some users. We will provide an update in 30 minutes
Oct 29, 14:44 PDT
Intermittent Connectivity Issue
Resolved - This incident has been resolved.
Oct 30, 07:52 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability.
Oct 29, 12:01 PDT
Update - We have received reports of intermittent connectivity issues when accessing Smartsheet. We are actively investigating and will provide an update within the next 30 minutes.

If you receive a connectivity error message, please try re-saving or refreshing your browser.
Oct 29, 11:51 PDT
Update - We have received reports of intermittent connectivity issues when accessing Smartsheet. We are actively investigating and will provide an update within the next 30 minutes.

If you receive a connectivity error message, please try re-saving or refreshing your browser.
Oct 29, 11:22 PDT
Investigating - We have received reports of intermittent connectivity issues when accessing Smartsheet. We are actively investigating and will provide an update within the next 30 minutes.

If you receive a connectivity error message, please try re-saving or refreshing your browser.
Oct 29, 10:55 PDT
Oct 28, 2019

No incidents reported.

Oct 27, 2019

No incidents reported.

Oct 26, 2019

No incidents reported.

Oct 25, 2019

No incidents reported.

Oct 24, 2019

No incidents reported.

Oct 23, 2019

No incidents reported.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019
Accessing Sheets and Reports
Resolved - This incident has been resolved.
Oct 19, 07:00 PDT
Update - We have resolved an issue that caused some customers to experience intermittent errors when accessing some sheets and reports. We will continue to monitor for 24 hours.
Oct 18, 01:23 PDT
Monitoring - We are recovering from an issue that caused some customers to experience intermittent errors when accessing some sheets and reports. We have mitigated the issue and will continue to monitor.
Oct 18, 01:06 PDT
Investigating - Investigating: Some customers experiencing issues accessing sheets and reports. We have identified the root cause and are working to mitigate the issue. Another update will be provided within 30 minutes.
Oct 18, 00:28 PDT
Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

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