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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Desktop App Operational
AI Tools Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Digital Asset Management (Brandfolder) Operational
Smartsheet Brandfolder Integration Operational
Core Application Operational
Asset Upload Operational
Asset Upload - SFTP Operational
SmartCDN Operational
Brandguide Operational
Integrations Operational
Insights Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Customer Support Portal ? Operational
In-App Chat Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024

No incidents reported.

May 28, 2024
Postmortem - Read details
May 29, 11:21 PDT
Resolved - This incident has been resolved.
May 28, 19:37 PDT
Monitoring - Fixes have been implemented and we are monitoring for complete stability of our services.
May 28, 17:37 PDT
Update - We are progressively recovering our services. We will provide another update within 60 minutes.
May 28, 16:49 PDT
Update - We are progressively recovering our services. We will provide another update within 60 minutes.
May 28, 15:48 PDT
Update - We are progressively recovering our services. We will provide another update within 60 minutes.
May 28, 14:48 PDT
Identified - We are progressively recovering our services. We will provide another update within 30 minutes.
May 28, 14:18 PDT
Investigating - We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May 28, 13:48 PDT
Update - We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May 28, 13:18 PDT
Identified - We are continuously seeing recovery within our services as we ramp up. We will post an update within 30 mins.
May 28, 12:55 PDT
Update - We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May 28, 12:38 PDT
Update - We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May 28, 12:29 PDT
Update - Authentication and Sign in services have been restored. We're continuing to apply fixes on the rest of the recovery process. We will provide an update within 30 mins.
May 28, 12:10 PDT
Update - We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May 28, 12:04 PDT
Update - We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May 28, 11:37 PDT
Update - We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May 28, 11:34 PDT
Investigating - We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May 28, 11:18 PDT
Update - We're seeing recovery and users should expect improved connectivity across our services. We will post an update within 30 minutes.
May 28, 11:05 PDT
Update - For users not logged in, logins may fail, but if already logged in, sheets, reports, dashboards etc. should all be accessible and editable. We are continuing to implement a full fix for this issue. We will post an update within 30 minutes.
May 28, 10:41 PDT
Update - For users not logged in, logins may fail, but if already logged in, sheets, reports, dashboards etc. should all be accessible and editable. We are continuing to implement a full fix for this issue. We will post an update within 30 minutes.
May 28, 10:16 PDT
Identified - The issue is identified and a fix is being implemented.
May 28, 09:48 PDT
Update - We are continuing to investigate this issue.
May 28, 09:43 PDT
Investigating - We are currently investigating Smartsheet intermittent connectivity. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
May 28, 09:26 PDT
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Postmortem - Read details
May 22, 20:22 PDT
Resolved - This incident has been resolved.
May 20, 10:34 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 08:32 PDT
Update - We are continuing to work on a fix for this issue. We will provide an update in 60 minutes.
May 20, 07:50 PDT
Update - We are continuing to work on a fix for this issue. We will provide an update in 60 minutes.
May 20, 06:51 PDT
Update - We are continuing to work on a fix for this issue. We will provide an update in 60 minutes.
May 20, 05:50 PDT
Identified - We are currently investigating reports that some Data Shuttle workflows are not running. We have identified the cause and are taking steps to address this. We will provide an update in 60 minutes.
May 20, 04:52 PDT