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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Brandfolder Operational
Smartsheet Brandfolder Integration Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Customer Support Portal ? Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022
Postmortem - Read details
Nov 15, 10:44 PST
Resolved - This incident has been resolved.
Nov 15, 10:23 PST
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Nov 15, 09:36 PST
Investigating - We are currently investigating customer reports of some sheets not loading consistently. We will provide an update in 60 minutes.
Nov 15, 08:11 PST
Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.

Nov 11, 2022

No incidents reported.

Nov 10, 2022

No incidents reported.

Nov 9, 2022

No incidents reported.

Nov 8, 2022

No incidents reported.

Nov 7, 2022

No incidents reported.

Nov 6, 2022

No incidents reported.

Nov 5, 2022

No incidents reported.

Nov 4, 2022

No incidents reported.

Nov 3, 2022

No incidents reported.

Nov 2, 2022
Resolved - This incident has been resolved.
Nov 2, 19:40 PDT
Monitoring - A fix has been implemented. All services are fully operational. We are monitoring the stability of the service.
Nov 2, 17:29 PDT
Identified - We have identified the issue and taken action to resolve. We will provide an update in 60 minutes.
Nov 2, 17:06 PDT
Investigating - We are currently investigating some customer reports of Intermittent App Connectivity. We’ll continue providing updates every 30 minutes.
Nov 2, 16:36 PDT
Nov 1, 2022

No incidents reported.

Oct 31, 2022
Resolved - We have resolved the issue customers were experiencing when attempting to performing a search in Smartsheet. As a result of this resolution customers will experience an updated Search UI.
Oct 31, 13:35 PDT
Monitoring - To resolve the issue with Search, please refresh your browser. Doing this will also provide you with an updated search UI.
Oct 31, 11:34 PDT
Update - Customers are experiencing an issue when searching for items in Smartsheet. We are working on a resolution for this issue. We will provide an update in 60 minutes.
Oct 31, 11:07 PDT
Identified - Customers are experiencing an issue when searching for items in Smartsheet. We are working on a resolution for this issue. We will provide an update in 30 minutes.
Oct 31, 10:40 PDT
Update - We are currently investigating reports of Search being unavailable for customers. We will provide an update in 30 minutes.
Oct 31, 10:03 PDT
Update - We have identified an issue with Search. We have engaged our service provider to resolve. We will provide an update in 30 minutes.
Oct 31, 09:32 PDT
Investigating - We are currently investigating reports of Search being unavailable for customers. We will provide an update in 30 minutes.
Oct 31, 09:11 PDT
Oct 30, 2022

No incidents reported.